Customer Success | Scaling Your Startup S2 E9 with Kristen Wiley & Nicole Beals | E1229
发布时间 2021-06-09 21:09:48 来源
摘要
Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp
Show notes:
00:00 Start
01:00 Kristen Wiley the CEO of Statusphere on managing customer success teams
10:50 OurCrowd - Check out the Deal of the Week at https://ourcrowd.com/twist
12:04 Questions to ask, measuring success, sales vs. operations
25:34 LinkedIn Jobs - Post your first job for free at https://linkedin.com/yourstartup
27:07 Nicole Beals, COO of Techmate, on how to increase customer retention
33:57 Scaling without sacrificing customer success
39:07 NetSuite - Schedule your free product tour at https://netsuite.com/twist
40:41 Q&A with Jason - How to manage compensation
Check out Statusphere: https://joinstatus.com
Check out Techmate: https://techmate.com
FOLLOW Kristen: https://twitter.com/thekristenwiley
FOLLOW Nicole: https://www.linkedin.com/in/nicolebeals
FOLLOW Jason: https://linktr.ee/calacanis
Thanks to our partners:
OurCrowd - Check out the Deal of the Week at https://ourcrowd.com/twist
LinkedIn Jobs - Post your first job for free at https://linkedin.com/yourstartup
NetSuite - Schedule your free product tour at https://netsuite.com/twist
Listen here:
Apple: https://podcasts.apple.com/us/podcast/this-week-in-startups-audio/id315114957
Spotify: https://open.spotify.com/show/6ULQ0ewYf5zmsDgBchlkr9
Overcast: https://overcast.fm/itunes315114957/this-week-in-startups-audio
More from us:
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Instagram: https://www.instagram.com/twistartups
Official site: https://thisweekinstartups.com
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